Fed/Wire/ACH Specialist

Position: Full-Time Fed/Wire/ACH Specialist
Department: Electronic Services
Pleasant Grove – Upstairs (department is relocating to Springville in the future)
Schedule: Monday – Friday, 8:00 am to 5:00 pm

About the Role
Responsible for performing a wide range of electronic services, including sending and documenting wire transfers, wire service messages, ACH files and ACH returns. Assist with Online Business Banking customer support services in regard to wires and ACH. Ensures that professional relations exist with outside agencies and that customers are well assisted in using Online Business Banking. Performs miscellaneous duties as necessary.

Responsibilities
• Overseeing the effective and timely performance of fed Wire/ACH division of electronic services.
• Ensure the performance of accurate account and file maintenance and efficiently supports functions.
• Maintaining provisional working relations with customers, support agencies and related trade contacts.
• Establishing and maintaining effective communication, coordination and working relations with bank personnel and management
• Related duties as required or assigned.

Qualifications
• Excellent stress management skills
• Team Player
• Self-motivated
• Time management skills
• Word processing and spreadsheets helpful
• Knowledge of BankRite Touch helpful
• Excellent telephone and communications skills
• Customer service experience

Compensation & Benefits
Compensation is negotiable based on experience and qualifications. Benefits include insurance (medical, dental, life), paid time off, paid legal holidays, Health Savings Account (HSA), Flexible Spending Account (FSA), 401K/Profit Sharing

For internal transfers:
Interested employees should complete an interview request form, available on TED, and return it to Rusty Reid.

Megan Snelson will be interviewing for this position.