Electronic Services After Hours Specialist

Posted 1 day ago

Position: Part Time After-hours Specialist

Department: Electronic Services

Pleasant Grove – Upstairs (department is relocating to Springville in the future)

           Possible work from home opportunity after initial training period

Schedule:

Weekly Hours:             Every Wednesday, 6:00 pm to 10:00 pm

Weekend Hours:           Every Saturday, 9:00 am to 3:00 pm

Bank Holidays:             Every Federal & State Bank Holiday

This position also provides scheduled coverage for other after-hour shifts as needed.

 

Responsibilities

Responsible for performing a wide range of electronic services including customer support on the set up and functions for Online Banking and Online Business Banking along with Office functions that may be handled over the phone or via Live Chat. Ensures that professional relations exist with outside agencies and that customers are well assisted in using electronic services. Performs miscellaneous duties, as necessary.

 

Qualifications

  • Critical Thinker
  • Microsoft office experience
  • Knowledge of Bankrite Touch helpful
  • Excellent telephone and communication skills
  • Customer services experience
  • Excellent stress management skills
  • Team player
  • Self-motivated
  • Time management skills

 

Compensation & Benefits

Compensation is negotiable based on experience and qualifications. Benefits include paid time off, paid legal holidays, 401K/Profit Sharing, Flexible Spending Account (FSA)

 

 

 

 

For Internal Transfers:

Interested employees should complete an interview request form, available on TED, and return it to Rusty Reid.

Holly Soriano will be interviewing for this position

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