Important Updates Regarding Coronavirus (COVID-19)
Lobbies Temporarily Closed Beginning Monday, March 23, 2020
In order to protect our customers and our employees, and in conjunction with recommendations from health and government officials, Central Bank’s lobbies will be temporarily closed beginning Monday, March 23, 2020. We encourage you to conduct your banking with us using one of the following methods:
Drive-up – Our drive-up windows will continue to be open Monday through Friday, 8:00 am to 6:00 pm and Saturday, 9:00 am to 1:00 pm (except Mapleton which is not open on Saturday and does not open weekdays until 9:00 am). You can still make deposits, withdraw money, make loan payments, and more at the drive up window. Deposits will also continue to be collected through the night-drop.
ATM – Each of our office locations has an ATM onsite. These ATMs are open 24 hours a day, 7 days a week. At the ATM, you can withdraw money, check account balances, and make deposits.
Online – Please visit cbutah.com 24 hours a day, 7 days a week, where you can access your accounts electronically. You can pay bills, make deposits, transfer money, apply for loans, and more.
Mobile App – Our mobile app is just as safe and easy to use as online banking and is available to download on the App Store or Google Play. Once downloaded, simply log in with the same information you use for online banking. Bring financial peace of mind with you wherever you go with our fast, free, and secure online and mobile banking.*
*Our app is free, though standard rates and fees from your wireless carrier may apply.
Telephone – Feel free to contact one of our staff during our normal business hours of 8:00 a.m. to 6:00 p.m. Monday through Friday and during our after-hours service until 10:00 p.m., including weekends. You can open an account over the phone, transfer money, make loan payments, apply for loans, and more.
TelXpress – Use our automated telephone system 24 hours a day, seven days a week. You can check account balances, transfer money, report a lost or stolen card, and check on account transactions. 801-375-1001
By Appointment – If you cannot conduct your banking business by one of the methods above, please call 801-375-1000 or your preferred Central Bank location and make an appointment for an in-person visit. This includes accessing your safe deposit box and opening new deposit accounts. Please refrain from coming into the bank if you are ill.
The safety and health of our customers and employees is of highest importance to Central Bank. Please know that we will continue ongoing and enhanced measures to disinfect our ATMs, drive-up tubes and receptacles, and the inside of our lobbies.
We apologize for this temporary inconvenience, but we are confident you will find you can still access your money and take care of your banking business efficiently and safely. We appreciate your business and the trust you put in Central Bank to keep your money (and you) safe.
Coronavirus – COVID-19 Readiness
Since 1891, Central Bank has been taking care of its customers through good times and challenging times. Because of COVID-19 (also known as Coronavirus), we want to ensure that we will take care of you.
The health and safety of our customers and employees is of highest importance to Central Bank. As such, we have implemented preventative measures recommended by the Center for Disease Control (CDC) and other health organizations to provide protection and safety. We will continue to monitor and follow the guidance of health professionals. Get the latest information about Utah’s COVID-19 situation here.
You can continue to access your money through all of our 11 Utah County drive-up windows, at any of our ATMs, or through online banking. If you have not signed up for Central Bank’s online banking or mobile app, please call (801) 655-2202 and one of our customer representatives will assist you, or register here.
If you have any questions or if we can be of service in any way, please reach out to us. Thank you for your business.